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Changes for a Chick magnet

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Chick-fil-A on Georgia is expanding parking, drive-through lanes.
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By Karen Welch — Senior Content Producer

The wait may not be over at Chick-fil-A on Georgia Street, but it could be shortened quite a bit.

The Chick-fil-A outlet has launched a project to enlarge its parking lot by taking in a vacant parking lot to the north, rearranging existing parking adjacent to the restaurant and reconfiguring its drive-through lines into a “true double-stack,” owner-operator Joshua Raef said.

New menu canopies and increasing the number of employees working iPad registers from two to five also will improve and speed service, Raef said.

The Chick-fil-A lot frequently is filled to overflowing during peak service times, such as the lunch-hour. The changes should help the restaurant take its peak drive-through lunch traffic from 120 cars an hour to at least 140, he said.

“It will be a three-week project with them working over nights and on Sundays,” Raef said. “While our lot will never be closed for (the remodeling), it will be a little messy. We will have signage. But it will ultimately make for a safer situation in the parking lot and a better traffic flow.”

Expect the project to be complete as June ends, he said.

 

Karen Welch is a senior content producer for Panhandle PBS. She can be contacted at Karen.Welch@actx.edu, at @KWelch806 on Twitter and at www.facebook.com/karensmithwelch on Facebook.